Guest Relations Manager

As of now we are looking for three Guest Relations Managers who welcome our guests in Stockholm, at Sweden's West Coast and on the island of Gotland. Sounds like you? Then become part of our team. 

What we expect:

  • Organisation and execution of personal welcome briefings for our bike guests in German and English
  • Handing-over and maintenance of rental bikes and equipment
  • Customer service on spot (Service hotline, emergency assistance)
  • Luggage transfer from hotel to hotel
  • Bike delivery and pick-up to the starting points of our trips
  • Availability from May till September 2022

Your profile:

  • Very good German- and English skills, Swedish is beneficial
  • Technical skills and organising ability
  • Autonomous and action-oriented
  • Flexible, able to work in a team and solution-oriented
  • interest to interact with people and in active holidays
  • ready to provide a high level of service, sociable and self-confident
  • driving license B and driving experience
  • resident in the surroundings of Stockholm, Halmstad or Visby with space to park a van (and trailer) at home
Waiting for the ferry to Sandhamn

What to expect from us:

  • a diversified position with own tasks from day 1
  • a company bus with bike trailer incl. fuel card for all transfers
  • fair and performance-oriented salary (depending on experience, qualification and agreement)
  • Business mobile phone as well as laptop / tablet if wished 

Sounds interesting?

Then we are looking forward to hear from you. Please send us a cover letter where you describe why you are the perfect candidate for this position, a CV incl. photo as well as two references from earlier jobs, ideally within the tourism area. 

About us:

Active Scandinavia was founded in 2009 (back then as Bike Sweden) and is a Swedish tour operator for active holidays, based at Lake Mälar, outside of Stockholm. We are specialised in self-guided bike tours all over Europe, offering a diversified program with more than 250 active holidays. 

Our team is driven by the belief that the world is better seen from the seat of a bicycle or in hiking boots, a passion our customers recognise when booking a trip with us. No matter if it is about a three-days-tour or a three-weeks customized program - the team loves not only to meet customer's expectations, but to exceed them. May it be culture lovers or foodies, thrill-seekers or those who look for deceleration - there is the perfect tour for everyone. After all there is no better way to get to know a country and to experience it with all senses than in an active and sustainable way - the views, the smells, the sounds, the feelings, not to forget the tastes. Europe has a lot to offer and we strive every day to make sure our customers get the most out of their holiday.